Process Mapping and Analysis Training

• Understand the fundamental concepts and significance of process mapping in organizational efficiency.
• Learn how to identify, document, and map key business processes effectively.
• Develop the ability to create clear, detailed, and impactful process maps.
• Enhance analytical skills to identify inefficiencies and recommend improvements within processes.
• Apply process mapping techniques in practical, real-world scenarios to solve organizational challenges.

• Managers and Supervisors responsible for process optimization.
• Quality Assurance Professionals seeking to streamline operations.
• Operations Staff focused on improving business workflows.
• Process Improvement Teams aiming to identify key performance gaps and inefficiencies.

Day 1: Fundamentals of Process Mapping

• Session 1: Introduction to Process Mapping
  • Definition and key benefits of process mapping
  • Understanding various types of process maps (Flowcharts, SIPOC, Swimlane diagrams)
  • The significance of process mapping in business improvement
• Session 2: Key Elements of Process Mapping
  • Identifying process inputs, outputs, and stakeholders
  • Determining process boundaries and scope
  • Symbols, conventions, and mapping standards
• Session 3: Hands-On Process Mapping
  • Practical session: Creating basic flowcharts
  • Group activity: Mapping a simple organizational process

Day 2: Advanced Process Mapping and Analysis

• Session 4: Analyzing Process Maps
  • Identifying bottlenecks, redundancies, and delays
  • Conducting root cause analysis using process maps
  • Proposing optimization strategies based on map analysis
• Session 5: Process Mapping Tools and Software
  • Overview of leading process mapping software tools
  • Exploring advantages and limitations of digital mapping tools
• Session 6: Applying Process Mapping in Real Life
  • Case studies: Real-world examples of process mapping success
  • Interactive workshop: Mapping a complex process in your organization
  • Presentations of group findings with feedback

Time	Day 1	Day 2
8:30 AM - 9:00 AM	Registration and Welcome	Recap of Day 1
9:00 AM - 10:30 AM	Introduction to Process Mapping	Analyzing Process Maps
10:30 AM - 10:45 AM	Tea Break	Tea Break
10:45 AM - 12:30 PM	Key Elements of Process Mapping	Process Mapping Tools and Software
12:30 PM - 1:30 PM	Lunch Break	Lunch Break
1:30 PM - 3:00 PM	Hands-On Process Mapping	Applying Process Mapping
3:00 PM - 3:15 PM	Tea Break	Tea Break
3:15 PM - 4:30 PM	Group Activity and Discussions	Workshop and Presentations
4:30 PM - 5:00 PM	Q&A and Feedback	Certificate Distribution and Closing Remarks